Short Term Rentals

Once approved and permitted as a legal Short-Term Rental, the host will be able to offer hosted and un-hosted stays. 

Hosted Stays
The host remains on-site during the stay

A hosted stay means a short-term rental activity whereby the host remains on the site of his or her primary residence throughout the duration of the guest's stay, except during daytime and/or work hours.  In these cases, a host may rent out a portion of their dwelling for a stay of not more than 30 consecutive days.  

Un-hosted Stays
The host is off-site, limited to 120 days per year

An un-hosted stay means rental activity whereby the host remains off the site of his or her primary residence-site for some or all of the duration of the guest's stay.  The City's Municipal Code has a limit on the number of days that can be un-hosted by a Short-Term Rental in any calendar year.  

During the operation of a Short-Term Rental, the dwelling must be and remain the primary residence of the host. 

To operate a short-term rental, you must:

• Live in the home as your primary residence
• Be the owner or an authorized occupant
• Be located in an eligible residential zone
• Provide required on-site parking
• Obtain an Administrative Use Permit (AUP) 
• Pass a Building & Safety inspection
• Maintain a City Business License
• Register for and pay Transient Occupancy Tax (TOT)

To qualify to participate in the City's Short-Term Rental (STR) program, the following requirements must be met:

• The property must be located within the City of Upland.
• The dwelling unit used for the Short-Term Rental must be the primary residence of the host.
• The host of the STR must be the property owner, parent, adult child of the property owner, or tenant that occupies the dwelling as their primary residence (with written authorization from the property owner).
• Must be located within Residential Single-Family (RS) zones, Residential Multi-Family (RM) zones, or is a legally established single-family-attached or single-family-detached residence in a Specific Plan. (A short-term rental shall not be permitted in any Mixed-Use zone or any Commercial or Industrial zones.)
• Must provide one additional space for each bedroom of the house to be used for short-term rental, in addition to the minimum parking requirement for the dwelling.
• Must apply for and receive approval of an Administrative Use Permit for a Short-Term Rental.
• Must receive and pass a property inspection by the Building and Safety Division to ensure safe living conditions. 
• Must maintain a current business license with the City of Upland. 
• Must quarterly Transient Occupancy Tax (TOT) to the City of Upland. 

1. Confirm Eligibility
   Contact the Planning Division at (909) 931-4130.
2. Apply for a Business License
   Through the City’s Business License Portal or by calling (909) 348-0460.
3. Register for TOT
   Contact the Finance Division at (909) 931-4150.
4. Apply for an AUP
   Submit a Short-Term Rental application through the Planning Division.
5. Schedule Inspection
   Complete a Building & Safety inspection within 30 days of applying.

If you're interested in establishing a Short-Term Rental in the City of Upland, the first step would be to contact the City's Planning Division to verify zoning requirements, confirm eligibility with the requirements, and receive guidance and assistance on the permitting process.  The Planning Division can be reached at (909) 931-4130, via email at planning@uplandca.gov, and/or in-person at the Development Services Department public counter in City Hall, located at 460 N. Euclid Avenue.  

Once you've determined that your property is consistent with zoning and the eligibility requirements can be met, the following steps must be completed:

• Only one booking at a time per dwelling
• Occupancy limited to 2 people per bedroom
• Quiet hours: 10:00 p.m. – 7:00 a.m.
• No on-site advertising signage
• Must comply with all building and fire codes
• ADUs and non-habitable structures are not allowed for STR use
• Permits are valid for 2 years and must be renewed

The property must remain the host’s primary residence at all times.

• Accessory dwelling units cannot be used for Short-Term Rentals.
• Structures not built for habitable use, such as, but not limited to, trailers, tents, tree houses, garages, or temporary structures such as recreational vehicles shall not be used for short-term rentals or satisfy the host occupant requirement of this section.
• The dwelling unit's occupancy, including the host, other residents of the dwelling unit, and guests, during a short-term rental shall not exceed two times the number of bedrooms of the dwelling unit.
• A single dwelling unit shall be limited to one group booking transaction at a time.
• The dwelling unit for short-term rental shall comply with all current State and local building and fire codes.
• No signs are permitted on the property advertising the Short-Term Rental.
• Quiet times shall be from 10:00 p.m. to 7:00 a.m. pursuant to the City's noise standards provided in Chapter 9.40 of the Upland Municipal Code.
• A host for a short-term rental must maintain for a period of three years a detailed and accurate record of their guest information pertaining to hosting dates, and financial documentation, and make this information available to the City upon request.
• Approved Administrative Use Permits for Short-Term Rentals are valid for a period of 2 years.  An application to renew must be submitted at least 30 days prior to the permit's expiration date.