Emergency Preparedness


COVID-19 (Coronavirus)

The City of Upland wishes to notify the Public of the following re-openings as well as extensions to temporary closures of City Facilities and Activities.

Re-Openings The facilities below have re-opened with the following protocols: all employees and visitors must wear face coverings while in buildings, entrances to City buildings will be regulated to allow a limited number of visitors at the same time, and physical distancing requirements will be in effect in all spaces.

Upland City Hall, 460 N Euclid Ave, (909) 931-4100, Mon-Thurs, 8am to 6pm 

(Please visit the City Clerk's page to determine if specific public meetings will remain formatted for teleconferencing) 

The Upland Public Library, 450 N Euclid Ave, (909) 931-4200, see Library page for hours of operation

The Upland Police Department, 1499 13th St, (909) 946-7624, Mon-Fri, 8am to 5pm

Public Works and the City Yard, 1370 N Benson Ave, (909) 291-2930, Mon-Thurs, 8am to 6pm

Upland Memorial Skatepark,  Click here for more information including hours of operation and safety requirements

Ongoing Temporary Closures

All City Parks and the Euclid Bridle Trail are currently open. In order to keep these spaces open, users must comply with County Health order to use physical distancing while using the open areas. Face coverings are strongly encouraged. Park playgrounds and gathering areas are closed. Restrooms will be open as normal although toilet paper may not be available. Please do not flush paper towels, wipes, or other paper products. Public Works: (909) 291-2930

The Upland Gibson Senior Center will be closed until further notice. ON-SITE Congregate Nutrition Meal Service for our seniors has been transitioned to a distributed meal program. If you have questions or are in need of resources, please contact the Gibson Senior Center at (909) 981-4501

The Upland Animal Shelter will remain closed to the public until further notice. Staff will be available by appointment only for animal adoption, surrender, return to owner, etc. Please visit www.friendsofuplandanimalshelter.org  for more information. Saturday pet vaccination clinics are open. Staff and visitors are required to wear face coverings, exercise social distancing, agree to have their forehead temperature verified, and practice good hygiene hand washing. For hours and cost click here.

All Recreation Classes, Activities, and Trips will be cancelled/postponed until further notice. Information on specific activities can be found here https://www.uplandca.gov/recreation-services

Determinations as to re-opening facilities will be made on an ongoing basis. Please check back here for updates.


Stay Healthy
As with any virus, especially during the flu season, there are a number of steps you can take to protect your health and the health of those around you:
  • Wash hands with soap and warm water for 20 seconds. Avoid touching eyes, nose, or mouth with unwashed hands.
  • Watch your distance. When in public, try to maintain a distance of 6 feet from people you don't live with.
  • Wear a face covering. The June 29, 2020 guidance from the California Department of Health for face coverings can be viewed here.
  • Avoid close contact with people who are sick. If someone does become sick with respiratory symptoms like fever and cough, they should stay away from work, school, or other people to avoid spreading illness.

For up-to-date local information on "What you need to know about Coronavirus in San Bernardino County," click here.


***Click here for helpful information for businesses.***



 Click Here for Press Releases


San Bernardino County Wire

For information on your Gas Service from SoCalGas Click Here

For information on your Electricity Service from Southern California Edison Click Here

For Food Assistance Click Here

The County of San Bernardino has established a COVID-19 Public Information Line. The line is in operation from 9:00 a.m. to 5:00 p.m., Monday to Friday. The phone number is (909) 387-3911. Please note that this line is for Public Information Only. Please contact your Health Care Provider for medical related questions. 

You may report businesses that are not in compliance with the San Bernardino County Health order by clicking here. 

To report price gouging in San Bernardino County call the Attorney General's Office at 800-952-5225.

The San Bernardino County Department of Public Health (DPH) continues to work with Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) to respond to reports of Coronavirus (COVID-19) as it is quickly evolving. San Bernardino County DPH has created a website dedicated to the COVID-19 outbreak located here: http://wp.sbcounty.gov/dph/coronavirus/ The DPH has established a 24/7 phone number for COVID-19 inquiries by Health Care Facilities and general public, the number is 800-782-4264, press option 6.

The San Bernardino County Department of Behavioral Health (DBH) has Crisis Walk-In Clinics (CWIC), Crisis Stabilization Units (CSU) and Community Crisis Response Teams (CCRT) for all ages ready to help you. Please click here: San Bernardino County Urgent MENTAL HEALTH Care for more information.

The Inland Empire United Way - San Bernardino County 2-1-1 Online Resource Guide can be found here: https://211sb.org/news/covid-19-resource-information-guide/ or call 2-1-1 (or 888-435-7565) or text your zip code to 898211 to receive updates.

Also visit Centers for Disease Control and Prevention for additional helpful information at the following link: https://www.cdc.gov/coronavirus/2019-ncov/index.html

The Federal Emergency Management Agency (FEMA) has setup a Coronavirus Rumor Control website to help the public distinguish between rumors and facts: https://www.fema.gov/coronavirus-rumor-control


Preparedness is everyone’s responsibility. People prepare because they care. They want the people and things they care about to be safe during an emergency or disaster.  The City of Upland cares and wants to see the people who live, visit and work in Upland prepared for whatever threats or hazards may affect the city. The City of Upland does this in two ways:

First, through ReadyUpland, the City provides information, training and whole-community outreach to equip its residents, businesses, visitors and community organizations to care for themselves and their families in the event of an emergency or disaster.

Visit the ReadyUpland to:

  • Learn about Emergency Alerts for the City of Upland.
  • Learn how you can prepare your family and/or business.
  • Learn how you can prepare for specific hazards that face the City of Upland.

Second, by partnering with the San Bernardino County Fire, Office of Emergency Services the city is developing a robust Emergency Management Program. This program ensures the city’s employees and departments have sufficient plans, training and equipment to respond to all-hazards.

Visit the Emergency Management Program to:

  • Learn what Emergency Management is.
  • Learn how the City of Upland is preparing to prepare for, respond to and recover from a disaster.

Please read Attached information about protecting against the threat of wildfires.



COVID-Compliant Business Partnership Program


The COVID-Compliant Business Partnership Program invests $30 million in supporting local businesses to ensure compliance with public health safety practices. To support our local small businesses and help ensure ongoing compliance with State and County Health orders and direction, San Bernardino County is implementing the COVID-Compliant Business Partnership Program. 

This program has two components:

  • Funding of $2,500 for eligible Small Businesses with 1-100 employees
  • Support and Partnership for ALL eligible County businesses who wish to become a COVID-Compliant Business Partner

Learn more and apply to become a COVID-Compliant Business by clicking here.  


Important Updates from the Governor

Industry Guidelines have been issued by  the California Department of Public Health (CDPH), in conjunction with Cal/OSHA, to help workplaces operate and reopen safely. The goal is a safer environment for workers and customers. Businesses may use effective alternative or innovative methods to build upon the Guidelines, but before reopening, all facilities must first perform a detailed risk assessment and implement a site-specific protection plan.

Industries that are currently allowed to resume full or modified operations, if they're permitted to open per County health rules, can be found on the industry guidance website. Stage 2 expansion will be phased in gradually. Some communities may move through Stage 2 faster if they are able to show greater progress. Counties that have met the readiness criteria and worked with the CDPH can open more workplaces as outlined on the County Variance Page.


California Department of Public Health (CDPH) announces new sectors that can reopen with modifications Statewide. See attached CDPH News Release.


**Click here for your restaurant to apply for the Great Plates Program**


Did you know that advertising on the Shop Upland App is available to ALL Upland businesses? Click here to learn more about advertising your business to Upland residents and beyond with the Shop Upland app!


Upland Executive Order 2020-1 of the Director of Emergency Services permitting temporary signage in the right of way for essential businesses. For businesses offering essential services, as designated by the California Department of Public Health in its list of Essential Critical Infrastructure Workers, and open to the general public with modified services levels, signs may be placed in the right-of-way subject to these limitations:
  • Temporary signs may be placed in the right-of-way and landscape areas of private property in the areas immediately adjacent to the business or shopping center.
  • Signs must be free-standing and be in the form of an A-Frame sign or a Banner affixed to the ground but cannot be attached to any existing structure, tree or parking lot light standard, etc.
  • A business may place one A-Frame sign or one Banner not to exceed 24 square feet per side or 4 feet in height on each street frontage. 
  • Signs shall not be placed to create a hazard for pedestrians or drivers, including line-of-sight obstructions within 20 feet of a corner radius.
Please see the Executive Order 2020-1 in PDF format attached below.


SAN BERNARDINO COUNTY NEWS RELEASES AND COUNTY HEALTH OFFICER ORDERS. Important news, resources and health officer orders in our battle against COVID-19. Click here to read the San Bernardino County Health Officer Orders and News Releases 

Guidance for Public Gatherings. Information for businesses in regard to recommendations for business operations responsive to the guidelines from the California Department of Public Health can be found here: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Guidance.aspx, specifically guidance as it relates to gatherings and social distancing. 

Small Business Administration (SBA) COVID-19 Funding Options. The Small Business Administration (SBA) is offering funding options to California small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).  Click here for SBA Disaster Assistance to CA Small Businesses Economically Impacted by COVID-19  

The Governor’s Office of Business and Economic Development (GO-Biz) has compiled helpful information for employers, employees and all Californians as it relates to the coronavirus (COVID-19) outbreak. Please click here to access the State’s GO-Biz site: https://business.ca.gov/coronavirus-2019/

California Association for Local Economic Development (CALED) has prepared a page on their website with great information on Federal, State and local resources to assist businesses hit hard by the Coronavirus COVID-19. Please click on the link here: https://caled.org/economic-development-resources-for-the-novel-coronavirus-and-covid-19/

San Bernardino County Economic Development Agency has created a page that highlights the current business relief programs available to businesses, including everything from SBA loan programs to utility programs. Please click on the link here: https://www.selectsbcounty.com/major-initiatives/covid-19

Small Business Development Center (SBDC) - For COVID-19 business resources, and how SBDC can help your business, please click here: https://inlandempiresbdc.org/resource/covid-19/ If you have any questions, please call Mary at the SBDC at (909) 983-5005. 


460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.